Changed Your Mind?

✅ What You Can Return

Pretty much everything:

• Unworn socks: In original packaging, tags on. Obviously.
• Worn once: Tried them on, didn't love them? Fine. We trust your judgment.
• Gift returns: They weren't their thing. No explanation needed.
• Wrong size: Feet lied. It happens. Exchange or refund, your choice.
• Changed your mind: "Wait, do I need more socks?" No. But you can still return.

🔄 How to Return (It's Easy)

⏰ The Fine Print (Not Really Fine)

What We Can't Accept

• Socks you've worn for 3 months and washed 20 times. That's not "changed your mind," that's "used the product."
• Items without original packaging (we need to resell them, can't be garbage).
• Items damaged after delivery (your dog ate them, that's on your dog).
• Items purchased from unauthorized resellers (seriously, who does this?).

💰 How Refunds Work

• Full refund: Shipping costs too. We eat the cost.
• Original payment method: Goes back to whatever card/PayPal you used.
• Timeline: 3-5 business days after we receive your return.
• Gift orders: Refund goes to original purchaser. Unless it's a mystery, then we figure it out.

Pro tip: Keep your tracking number until you see the refund. Just in case.

🔄 Exchanges

Wrong size? Different style? No problem.

• Same process as returns: email returns@sockibuki.com
• Mention you want an exchange in your email
• Tell us what you want instead (if it's in stock, we'll reserve it)
• Ship your return, we ship the exchange

Important: If your new choice costs more, we'll charge the difference. If it costs less, we'll refund the difference.

😬 Damaged or Defective?

That's on us. Not you.

• Tear in the fabric? Send us a photo, new pair incoming.
• Wrong item? Our bad. Keep it (or return it) + get what you ordered.
• Missing pair? We count twice, but sometimes we're wrong. We'll make it right.
• Hole right out of the box? That's a manufacturing defect. Full replacement or refund.

Email: returns@sockibuki.com with photos. We'll reply within 24 hours.

🌍 International Returns

A bit tricklier, but still possible:

• 30-day rule still applies (from delivery date)
• You're responsible for return shipping to our US warehouse
• We recommend tracked shipping (in case it gets lost)
• Exchanges: You'll need to pay shipping both ways (sorry, international shipping is expensive)

Questions about your specific country? Email us before ordering and we'll give you the real numbers.